Endava · Anonymized management consultancy engagement · 2018–2020
The question
How can people find the useful slide or idea within an enormous archive of consulting work?
The work
A management consultancy's legacy knowledge system held many decks, pages, and records, some dated or incompletely tagged and some effectively hidden in local collections. Search often delivered a whole document when the useful information was a single slide in a long presentation. The older interface was difficult to use, especially on mobile.
I helped define a more direct product proposition: search across time, producing teams and people, topics, and document contents, then take someone to the relevant information. The longer-term concept included bringing forward material related to a person's current team or case.
The judgment
The product should make knowledge retrieval feel like finding an answer, not administering an archive. I helped set that direction, managed designers and client-side consultants, and worked with the technical team on implementation.
The result
The work established a modernized product direction and an implementation partnership. I do not have a measured change in search success, reuse, or time saved to publish.
Contribution and result
| Field | Account |
|---|---|
| My contribution | Defined the value proposition and approach; managed design and client collaboration; partnered with the technology team. |
| Observable consequence | A redesigned knowledge-system direction and implementation work. |
| Basis | Firsthand consulting account. |
| Boundary | Client and artifacts are not identified; search and organizational outcomes are unmeasured here. |
What I carry forward
The right unit of retrieval is often the information someone needs, not the file that happens to contain it.
Project descriptions focus on my role and the contribution I can describe publicly. Confidential materials are omitted. Illustrations identified as reconstructions explain an idea; they are not original project deliverables.